Organizational Profile
Juma strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America. In 1993, Juma Ventures (www.Juma.org) became the first nonprofit organization to own and operate a commercial franchise—a single Ben & Jerry’s Ice Cream Shop that provided a handful of jobs to low-income youth in San Francisco. Since then, Juma has grown into a nationally-recognized youth development organization operating thirteen social enterprises in seven cities (San Francisco, Oakland, Santa Clara, San Diego, New York, New Orleans and Seattle). Juma has employed more than 4,000 young people who have generated $20 million in enterprise revenue, earned $3 million in wages and saved $2 million for higher education. Juma has received numerous awards for its work including the National Youth Employment Coalition’s PEPNet Award, a Community Achievement Award from the Social Enterprise Alliance, and the Social Impact Exchange Business Plan.
Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication and respect.
Position Description
Juma seeks a talented Evaluator with a track record of success in providing value to organizational programming through evaluative processes and serve cross-departmental roles. Reporting to the Director of Operations, the Manager of Learning & Evaluation will be responsible for assessing the evaluation needs of Juma’s programs and initiatives, developing organizational capacities for self-assessment and performance management, and delivering high quality decision oriented feedback to Juma’s leadership and staff. The Manager of Learning and Evaluation will administer all aspects of the Learning & Evaluation department, including budget, staffing, data analysis and data collection logistics
Duties and Responsibilities
- Manage the design and implementation of strategic evaluation plans
- In conjunction with Juma Leadership, codify the Juma program model and ensure fidelity to the model across all Juma locations
- Ensure alignment of all new and proposed program components and partnerships with the Strategic Operations Guide, Program Design documents, and Juma’s mission.
- Oversee selection of third party evaluators and act as liaison.
- Conduct ongoing research into best practices in program design, evaluation and performance management to inform Juma’s programming and strategy.
- Codify and oversee Juma’s cycle of Continuous Quality Improvement.
- Disseminate and translate evaluation findings to a variety of constituencies
- Coordinate with department directors to report quarterly on agency Balanced Score Card metrics, provide analysis, facilitate discussion of strategy, and present to board of directors as needed.
- Isolate variables and interventions facilitating successful pathways to completion of a four-year college degree.
- Develop internal systems and organizational capacity for the implementation, management, and assessment of programmatic outcomes and impacts.
- Administration of inter-agency data sharing platforms; Efforts to Outcomes (ETO) and Beyond 12.
- Assist with internal evaluation and data management for new initiatives in conjunction with initiative leads.
- Other duties
- Collect and analyze data for all outgoing grant reports
- Identify and cultivate relationships with other best-in-class nonprofits to share lessons learned.
- Manage all administrative aspects of evaluation, including budget, staffing, data collection logistics, analysis and other related duties as necessary.
Qualifications
- Bachelor’s degree required, Master’s degree preferred
- Demonstrated knowledge and experience in program evaluation
- Ability to create easily usable and understandable analytical reports for use by the public, staff and boards
- Ability to make effective presentations and engage in easily understandable dialogue about projects and results
- Demonstrate skills in statistical packages, database design and workflow automation.
- Tool used regularly: SAP Web Intelligence, ETO Software, Excel (VBA), Tableau, R
- Exceptional project management, prioritization, and planning skills with demonstrated success producing high quality deliverables on time and within budget
- Excellent strategic thinking skills, with the ability to operationalize concepts and transform ideas into action as well as apply research findings to ongoing program development
- Prior experience working with low-income youth preferred.
- Experience in a fast paced, entrepreneurial environment with a strong focus on metrics and data driven decision-making.
- Be fingerprinted and pass a criminal background check
Job Details
| Reports to: | Director of Operations |
| Job Location: | San Francisco, CA 94105 |
| Starting Salary: | $50,000, non-negotiable |
| Classification: | Exempt |
| Hours/Week: | 40 hours |
| Education: | Bachelor’s degree required, Master’s degree preferred |
| Years of Experience: | Minimum 3 years of experience, 5 years preferred |
| Benefits Include: | Health insurance, dental & vision, paid holidays, sick leave, and generous vacation time. |
Please submit the following to Cassandra Yee, Director of Operations at cassandray@juma.org
- A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
- Current resume
- Salary requirements
