Organizational Profile
Juma strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America. In 1993, Juma Ventures (www.Juma.org) became the first nonprofit organization to own and operate a commercial franchise—a single Ben & Jerry’s ice cream shop in San Francisco. Since then, Juma has grown into a nationally-recognized youth development organization serving 1,000 low-income students each year at 20 different major sporting venues in eight cities – Atlanta, New Orleans, Oakland, San Francisco, Santa Clara, Sacramento, Seattle, and Houston. Juma has employed more than 5,500 young people who have generated $26 million in enterprise revenue, earned $6.5 million in wages and saved over $5 million for higher education. Juma has received numerous awards for its work including the National Youth Employment Coalition’s PEPNet Award, a Community Achievement Award from the Social Enterprise Alliance, and the Social Impact Exchange Business Plan. Most recently, Juma was recognized with the California Association of Nonprofits Achievement in Innovation Award; was one of five nonprofits awarded the “Game Changer” grant by the 50 Fund, the philanthropic arm of the Super Bowl 50 Host Committee; and, after just two years of operations, Juma Seattle was a Silver Recipient of Seattle Business magazine’s Community Impact Award.
Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication, and respect.
Position Description
This position works to support our YouthConnect program, in which 50 Opportunity Youth work for six months in our social enterprise operations at Golden 1 Center. In Sacramento, we serve youth ages 18-21 who have been out of school and out of work for the last 6 months (Opportunity Youth) or who have been involved in the foster care system.
Reporting to the Sacramento Site Director, with oversight from the Director of Strategic Partnerships, the YouthConnect Career Coach will coordinate the YouthConnect program, including reconnecting Opportunity Youth to work and education pathways and building their financial capability. The YouthConnect Career Coach will also be responsible for coordinating with nonprofit partner agencies, employer and post-secondary partners, and providing a caseload of 50 Opportunity Youth with the critical career coaching support needed to overcome barriers to successful employment.
Duties and Responsibilities
1. Staff Recruitment, Training, Management and Development
a. Manages key relationships in the community, through schools and community-based organizations (CBO) for enhanced recruitment
b. Works with the Site Director and Enterprise Manager in the recruitment of opportunity youth, conduct orientations, hold interviews, evaluate youth for hiring considerations, collect hiring paperwork and submit for employment verification with Juma administration offices
c. Works with Enterprise Manager and Site Director to provide training to all new opportunity youth; creates and/or works through partnerships to facilitate workshops that develop life skills and critical thinking skills. Develops the Youth Connect Program calendar
d. Assists in researching and connecting participants with educational and vocational opportunities based on their individualized long-term goals, as appropriate
e. Assists in establishing and maintaining positive relationships with partner organizations/case managers to track and advocate for youth caseload
f. Documents all participant, employer, educational and/or vocational referrals
g. Creates a work environment that fosters teamwork, personal growth, and self-confidence
2. Job Placement and Retention
a. Manages key relationships with hiring managers at select partners to establish an employment pipeline for youth who complete our program
b. Assists in managing key relationships with partner organizations
c. Researches and connects participants with employment opportunities based on their individualized long-term goals, as appropriate
d. Communicates with both graduated youth and their new employer for 3 months post exit from our social enterprise/training program
3. Program Evaluation & Quality Improvement
a. Collaborates with the Learning & Evaluation Manager to engage in continuous program improvement, ensuring youth outcomes are achieved while operating efficiently
b. Assists in the review and analysis of program evaluation results utilizing Juma’s Efforts to Outcomes (ETO) database and adjust staff efforts and youth programming based on the analysis
c. Tracks employment data for YouthConnect caseload (50 per year) and for 3 months into new employment
Qualifications
• Minimum 2 years of experience working in youth and/or job development
• Bachelor’s degree in a related area or its equivalent
• Must be available to work night and weekends as needed
• Job placement and/or retention services experience preferred
• Demonstrated knowledge and respect for youth leadership and youth culture
• High professional and ethical standards for handling confidential information
• Exceptional written and verbal communications skills
• Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced, entrepreneurial and inclusive environment
• Demonstrates strong customer focus with respect, patience, and efficiency
• Builds rapport and cooperation with persons inside and outside of Juma though interpersonal understanding. Maintains a network of contacts that can provide information and assistance
• Able to identify and anticipate a problem, analyze the situation and various perspectives, offer and/or seek assistance in order to identify solutions and, when appropriate, decide on and implement a course of action
• Ability to adjust style and approach according to environment and audience
• LGBTQ, bicultural, and/or minority applicants, as well as applicants experienced within foster care systems, are especially encouraged to apply
• All prospective staff will be fingerprinted and pass a criminal background check
Job Details
Reports to: Sacramento Site Director
Job Location: Sacramento, CA
Starting Salary: $35,000 annually, non-negotiable
Classification: Full-time, Non-exempt
Hours/Week: 40 hours
Education: Bachelor’s degree required
Years of Experience: Minimum 2 years of experience in youth and/or job development
Benefits Include: Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time off package
Please submit the following to Cassandra Yee, Director of Operations at cassandray@juma.org:
1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
2. Current resume
3. Salary requirements
Due to the volume of responses, only candidates selected for an interview will be contacted.
