Organizational Profile:
Juma strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America. In 1993, Juma Ventures became the first nonprofit organization to own and operate a commercial franchise—a single Ben & Jerry’s ice cream shop in San Francisco. Since then, Juma has grown into a nationally-recognized youth development organization serving 1,000 low-income students each year at 20 different major sporting venues in eight cities – Atlanta, New Orleans, Oakland, San Francisco, Santa Clara, Sacramento, Seattle, and Houston. Juma has employed more than 5,500 young people who have generated $26 million in enterprise revenue, earned $6.5 million in wages and saved over $5 million for higher education.

Juma has received numerous awards for its work including the National Youth Employment Coalition’s PEPNet Award, a Community Achievement Award from the Social Enterprise Alliance, and the Social Impact Exchange Business Plan. Most recently, Juma was recognized with the California Association of Nonprofits Achievement in Innovation Award; was one of five nonprofits awarded the “Game Changer” grant by the 50 Fund, the philanthropic arm of the Super Bowl 50 Host Committee; and, after just two years of operations, Juma Seattle was a Silver Recipient of Seattle Business Magazine’s Community Impact Award.

Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication and respect.

Position Description:

Juma seeks an Assistant Enterprise Manager with a track record of success in sales or business development in a fast-paced environment to drive Juma’s social enterprise operation and serve as a key member of our Enterprise Team. The Assistant Enterprise Manager will assist in recruiting, hiring, training, and developing at-risk opportunity young adults to work in concessions and guest services positions in sports/entertainment venues around Sacramento. Responsibilities will also include managing the day-to-day operations of Golden1 Center, Raley Field, and Papa Murphy’s Park and serving as a mentor and coach to approximately 80 young adults per year. This is a very hands-on role, in supervising and training a large staff, leading by example, and running the full operations to drive sales. The Enterprise Manager will work as a team with the Enterprise Manager to share responsibilities and teach critical skills for the development of our youth staff as well as making a valuable impact in the lives of those we manage.

 

Duties and Responsibilities:

Business Management, Growth & Administration

• Partial oversight of Sacramento’s P&L.
• Growing the business through maintaining excellent staff customer service and professionalism and making connections throughout the stadiums for potential other areas for Juma staffing operations.
• Preparing daily/monthly invoicing for approval.
• Manage concessionaire partnerships with Legends, Sacramento Republic Football Club, and Sacramento River Cats.

 

Day-to-Day Concession/Vending Operations

• Assisting in maintaining daily, monthly and seasonal budgets and forecasts.
• Ensuring all equipment is in proper working condition.
• Frequent communication with staff to ensure on-time arrival, professional attire followed, expectations for pre-shift established across the board, and basic workflows are maintained at an excellent level.
• Ensuring that all safety procedures are followed and working conditions are safe.
• Listening to and resolving customer complaints regarding service, product, or personnel.

 

Staff Management and Development

• Recruit, hire, supervise, motivate, manage and develop the capabilities of youth staff.
• Creating a work environment that fosters teamwork, personal growth, and self-confidence.
• Assisting in scheduling 1-on-1 employee performance reviews and providing ongoing support and feedback to youth regarding their job performance.
• Drafting monthly schedules for youth using WhenIWork.
• Managing and Reporting youth payroll through EasyTimeClock.

 

Collaboration with JUMA Staff

• Developing an efficient and beneficial relationship with the Youth Services team to integrate business needs and program services.
• Planning and tracking objectives related to the business and social goals of the business.
• Coordinating and leading quarterly Youth All-Staff Meetings

 

Qualifications:

• High school diploma or equivalent experience.
• If currently attending a local college or university, must maintain at least a 2.5 GPA.
• Exceptional written and verbal communications skills.
• Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines.
• Team player with exceptional interpersonal skills.
• Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced, entrepreneurial and inclusive environment.
• LGBTQ, bicultural, and/or minority applicants, as well as applicants experienced within foster care systems, are especially encouraged to apply.
• All prospective staff will be fingerprinted and submit a criminal background check.

 

Job Details:

Reports to: SF Enterprise Manager
Job Location: Main office is located at 815 S St, Sacramento, CA 95811, but the majority of shifts will be at Golden1 Center, Raley Field, and Papa Murphy’s Park.
Starting Salary: $14.50 per hour
Classification: Part-time, Non-Exempt
Hours/Week: Approx. 20 hours per week. Evenings and weekends required – following events schedule (at Golden1 Center, Raley Field, and Papa Murphy’s Park)
Education: High school diploma or equivalent experience; must be currently attending a local college or university
Years of Experience: Minimum one (1) year in management, operations and/or customer service; youth development experience a plus.

 

Please submit the following to Cassandra Yee, Director of Operations at cassandray@juma.org:

1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
2. Current resume

Due to the volume of responses, only candidates selected for an interview will be contacted.