Community Engagement Manager

Community Engagement Manager

October 31, 2023

Position Description

Juma Ventures (Juma), an award-winning youth workforce development nonprofit organization, seeks a Community Engagement Manager to help build its next phase of individual giving, events, and volunteer engagement strategies, increasing financial and non-financial resources to support its critical youth work. 

The Community Engagement Manager will, individually and in conjunction with the national and regional development and program teams, lead the development and execution of strategies to ensure key organizational stakeholders, including National and Local Advisory Board members, individual donors, and volunteers, are meaningfully and strategically engaged in the mission of the organization. 

This position requires exceptional passion and drive for our work and a commitment to working in partnership with a variety of stakeholders. You’ll be a thoughtful leader with exceptional people skills. You will work independently and collaboratively, showing resourcefulness, flexibility, creativity, and professionalism. Successful candidates will have a passion for events, details, and will thrive when connecting with people in person.

Duties and Responsibilities 

National Fundraising Event  (30% of time)

  • In partnership with the Chief Executive Officer, Chief Development Officer, Executive Director of Corporate Partnerships and Marketing, and members of the National Development Team, lead the planning, coordination, and execution of Juma’s National Fundraising Event. This includes:
  • Supporting internal stakeholders to define event goals, strategies, and workstreams
  • Developing the event work plan and timeline and maintaining up-to-date
  • Leading the internal event planning meeting and working with internal stakeholders to track progress and action items 
  • Monitoring the event budget and expenses
  • Vetting vendors and reviewing and maintaining necessary contracts/agreements
  • Leading key event activities such as volunteer planning and training
  • Being a robust ambassador for Juma’s work and impact during the event
  • Supporting all event activities such as venue walk-through and loading and unloading

Volunteer Engagement (25% of time)

  • In partnership with the Bay Area Site and Development Directors, lead the engagement of community and corporate volunteers in Juma’s San Francisco and San Jose sites. This includes:
  • Developing an annual strategy to engage volunteer groups
  • Leading and ensuring volunteer support of JumaDays, the organization’s in-service work days at Oracle Park and Levi’s Stadiums, where volunteers sell concessions during day games (an average of 10 events per year)
  • Leading and ensuring volunteer support of JumaLink, the organization’s annual youth-focused networking event
  • Maintaining a robust pipeline of active volunteers to facilitate needs
  • Leading all volunteer communication efforts

Individual Donor Engagement (20% of time)

  • In partnership with the Chief Development Officer and Individual Giving Manager, lead the development and execution of an events strategy to engage new and existing individual donors. This includes the planning and successful execution of: 
  • The Annual National Board Appreciation Dinner, including logistic management and communication strategies
  • The Annual Spring Donor Cultivation Event, including developing an outreach strategy to target new donors
  • The Annual Ballpark Days at Oracle Park, including planning for and leading a tour of Juma’s social enterprise footprint and working with Juma program staff and youth to become effective ambassadors of the organization

Site-Specific Fundraising Events (15% of time)

  • In partnership with the market-based Development Directors in the San Francisco Bay Area and Sacramento and Local Advisory Board members, lead the planning and execution of site-specific annual fundraising events. This includes:
  • The Pave the Way Community Celebration in San Jose (held in the Spring)
  • The Bright Futures Community Celebration in Sacramento (held in the Summer)
  • Leading communications strategies with stakeholders such as corporate sponsors, individual donors, and volunteers
  • Ensuring event deliverables, reporting requirements, and financial goals are met and tracked

Marketing & Communications Efforts (10% of the time)

  • In partnership with the Executive Director of Corporate Partnerships and Marketing and Associate Director of Marketing, support the creation of marketing content geared towards individual giving, events, and volunteer engagement strategies. This includes:
  • Designing and writing communications 
  • Creating segment communications via platforms such as Mailchimp to engage event audiences (both funder/community and volunteer) referenced above
  • Creating Social Media posts
  • Writing content for the Juma Quarterly Newsletter, such as event coverage and youth impact stories
  • Maintaining up to date 


  • Minimum of three years of increasingly responsible professional experience in the nonprofit philanthropic, private, or public sectors
  • Proven track record in driving relationships with individual donors, volunteers, and or corporations
  • Skilled in creating robust, compelling written and oral communications for events and fundraising
  • Proficiency in Salesforce (or other CRM Systems such as Raiser’s Edge) is a plus.
  • Ability to work nights and weekends as necessary.
  • Demonstrated knowledge and respect for youth development principles and youth leadership and culture.
  • An advocate for diversity, equity, inclusion, and belonging practices.
  • Members of underrepresented communities, including those identifying as people of color/bicultural, LGBTQ+, and those with lived experiences in the foster care or juvenile justice systems, are especially encouraged to apply. 

Job Details

Reports to: Chief Development Officer

Job Location: San Francisco, California

Salary: $65,000-$75,000

Classification: Full-time, exempt

Hours/Week: 40 hours

Hybrid Work Environment: Juma maintains a hybrid work environment. The Community Engagement Manager will be expected to work out of the organization’s San Francisco office two days per week. Additionally, as this is an external-facing role, the Community Engagement Manager must travel throughout the region to lead and support a variety of activities and work evenings per business needs

Education: Bachelor’s degree or equivalent experience

Benefits Include: Employee benefits include medical, dental, vision, life insurance, a 403B plan, and a significant paid time-off package. 

Please submit the following to

  • A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
  • Current resume
  • Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.

Organizational Profile

Juma Ventures strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America. Founded in 1993 with a single Ben & Jerry’s Shop in San Francisco, Juma’s initial business venture, a social enterprise, was designed to give homeless youth the training and job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and career-supportive services.

Today, Juma operates over 20 concession businesses and employs 500+ youth every year at major sports and entertainment venues across the United States (Sacramento, San Francisco, San Jose, and Seattle). As one of the country’s largest youth-run social enterprises, Juma has employed more than 10,000 low-income youth who have earned $13 million in wages, saved $6.4 million for post-secondary education, and generated $40 million in enterprise revenue to continue advancing our mission.

Our strong leadership, dedicated staff, and committed funding partners have led to numerous awards including the National Youth Employment Coalition’s PEPNet Award for Promising and Effective Practices, the National Organization of the Year from the Social Enterprise Alliance and the winner of the Social Impact Exchange ‘Scaling Business Plan’ competition for our national expansion efforts. In recent years, 97% of youth participants indicated they would “recommend Juma to a friend” and likewise, our most recent staff satisfaction rate was 97%.

Juma is looking for great people who share our passion for working with youth and using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive, relevant, and focused on youth, empowerment, dedication, and respect. Our four core values of Youth First, Stronger Together, Respect & Appreciation, and Integrity & Transparency are embedded in our work. 

Please submit the following to

  • A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
  • Current resume
  • Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.