Director of Individual Giving

Organizational Profile:

Juma Ventures strives to break the cycle of poverty by paving the way to work, education and financial capability for youth across America. Founded in 1993 with a single Ben & Jerry’s Shop in San Francisco, Juma’s initial business (social enterprise) was designed to give homeless youth the training and job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and career supportive services.

Juma has experienced an exciting amount of growth over the last five years, expanding from four to six U.S. cities. Today, Juma operates 20 concession businesses and in 2019 will employ over 1,000 youth at major sports and entertainment venues across the United States (Atlanta, Houston, the Bay Area, Sacramento, San Jose, Seattle).

As one of the country’s largest youth-run social enterprises, Juma has now employed more than 7,200 low-income youth who have generated $34 million in enterprise revenue and earned $9.5 million in wages. Our strong leadership, dedicated staff and committed funding partners have led to numerous awards including the National Youth Employment Coalition’s PEPNet Award for Promising and Effective Practices, the National Organization of the Year from the Social Enterprise Alliance and the winner of the Social Impact Exchange ‘Scaling Business Plan’ competition for our national expansion efforts. More recently, after just four years in operation, Juma Seattle won the 2017 Gold Award at the Seattle Business Magazine’s Community Impact Awards for Youth Development Non Profit of the Year.

Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication and respect.

Position Description:

Do you have experience in individual giving programs and are looking for a leadership opportunity?

Reporting to the Chief Development Officer, the Director of Individual Giving will help grow Juma’s national individual giving program, including events, annual giving campaigns, and major gifts. We are seeking a creative, organized and collaborative person to lead the strategy for growing individual giving efforts and to strengthen relationships with our supporters in partnership with the CEO, Board of Directors, and national and regional development teams. The Director of Individual Giving will also establish and grow their own portfolio of major donors.



  • Create and implement an annual and long-range individual giving plan including measurable outcomes for fundraising events, giving campaigns and major gifts.
  • Develop and implement identification, cultivation, and stewardship strategies for major prospects and donors that create a high quality donor experience.
  • With support from the CEO and Board’s Individual Giving Committee, develop and implement major gifts campaign, including identifying and researching giving capacity among current and prospective donors, creating solicitation strategies tying donor interests to programming and funding priorities, cultivating donors and prospects through thoughtful donor engagement and invitations, volunteering and youth engagement, creating proposals to present to major donor prospects, and stewarding major donors through donor recognition activities
  • Manage a portfolio of individual major donors, employing strategic moves management to secure annual commitments
  • Partner with the Marketing Director to create strategy and process for digital fundraising and communications aimed at leveraging a broad base of support for donor acquisition and retention.
  • Project manage Juma’s two annual campaigns: a Spring Fundraising Campaign (peer-to-peer fundraising) and Year End Campaign. Includes working with the marketing team to create compelling fundraising letters, pages and campaign messaging, and communications/social media collateral for campaigns.
  • Plan and execute Juma’s annual national fundraising event Paths to Possibility in San Francisco. Working closely with Juma’s leadership, staff and board members to ensure smooth delivery of all aspects of event operations and logistics, including liaising with venue, vendors, and sponsors and host committee.
  • Provide support and expertise to Juma’s regional sites as they develop their local advisory boards, a local base of individual donors, and annual small-scale fundraising/friendraising events.
  • Maintain individual giving records in the Salesforce donor database to ensure accurate recording of donors, gift processing, and engagements. With the support of the Salesforce Database Administrator, prepare regular reports on all individual giving and events activities and analyze trends related to individual giving. Drive improvements in individual giving systems and processes, identifying new ways to organize and streamline fundraising efforts.
  • Qualifications

    • A passion for fundraising and supporting youth from under resourced communities
    • Proven experience in individual giving, including digital fundraising campaigns and with prior exposure in major gifts
    • Event planning experience
    • Excellent oral and written communication skills, specifically experience crafting targeted messages for different audiences
    • Excellent and proven project management skills, with attention to detail and the ability to stay organized, and anticipate needs
    • Team player with exceptional interpersonal skills, and demonstrated ability to build relationships and work collaboratively with internal and external stakeholders
    • Ability to function effectively in a fast-paced environment, entrepreneurial environment
    • Demonstrated ability to remain calm under pressure, juggle multiple priorities, manage time independently, and pivot when needed
    • Availability to work some nights/weekends
    • Previous experience with Salesforce/CRM databases preferred.


    Job Details

    Reports to: Chief Development Officer
    Job Location: 131 Steuart St, Suite 201, San Francisco, CA 94105
    Starting Salary: Salary and benefits will be competitive and commensurate with experience
    Classification: Full-time, Non-Exempt
    Hours/Week: 40+ hours, weekends and evenings occasionally required
    Education: Bachelor’s degree required
    Years of Experience: 5+ years relevant professional experience
    Benefits Include: Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time off package

    Please submit the following to Heather Saunders, Chief Development Officer at

    1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission. Submissions sent without a cover letter will not be considered.
    2. Current resume
    3. Salary requirements

    Juma Ventures is a safe space for all, regardless of race, gender, sexuality, country of origin, religion, or ability. Candidates from a diversity of backgrounds are strongly encouraged to apply.