Individual Giving Manager

Organizational Profile
Juma Ventures strives to break the cycle of poverty by paving the way to work,
education and financial capability for youth across America. Founded in 1993 with a
single Ben & Jerry’s Shop in San Francisco, Juma’s initial business, a social enterprise,
was designed to give homeless youth the training and job experience they needed to
transition from living on the streets to enjoying a stable adulthood. Since then, Juma has
become a nationally recognized youth development organization focused on
employment, financial capability, and career supportive services. Our vision is that all
young people have the opportunity to succeed, advance and thrive in the career of their
choice, competing in a job market that is inclusive, equitable, and diverse.

Today, Juma operates over 20 concession businesses and employs more than 500
youth every year at major sports and entertainment venues across the West Coast
(Sacramento, San Francisco, San Jose, and Seattle). Since 1993, Juma has employed
more than 10,000 low-income youth who have earned $15.5 million in wages, saved
$6.4 million for higher education, and generated more than $44 million in enterprise
revenue to continue advancing Juma’s mission.


Juma’s strong leadership, dedicated staff, effective service model and committed
funding partners have led to numerous awards including the National Youth
Employment Coalition’s PEPNet Award for effective Practices and the National
Organization of the Year award from the Social Enterprise Alliance. In 2017, Juma earned
the Gold Award at the Seattle Business Magazine’s Community Impact Awards for
Youth Development Non-Profit of the Year. Juma Seattle and Juma Sacramento have
both been selected as recipients of the prestigious Bank of America Neighborhood
Builders Award. In 2018, as a member of the Obama Foundation’s inaugural grant
cohort, Juma led the first iteration of the My Brother’s Keeper (MBK) Initiative,
influencing local services for boys and young men of color and contributing nationwide.
In January 2023, Juma presented at the Annual Mentoring Summit in Washington D.C. In
December 2023, Juma received the Catalyzing Engagement Nonprofit Award. In recent
years, 100% of youth participants indicated they would “recommend Juma to a friend”
and our most recent staff satisfaction rate was 94%.


Juma is looking for great people who share our passion for working with youth and for
using business as a tool for sustainable social impact. Our workplace is supportive, open,
inclusive and relevant, focused on youth, empowerment, dedication, and respect. Our
four core values are Youth First, Stronger Together, Respect & Appreciation, and
Integrity & Transparency. Juma commits to modeling diversity and inclusion for our
youth, their communities, our employees and the institutions with whom we collaborate,
maintaining an inclusive environment with equitable treatment and compassion, and
actively creating meaningful change.

Position Description
In line with our current strategic plan, Juma is well-poised to expand our Individual
Giving Program and grow our annual budget. To achieve these priorities, Juma seeks an
Individual Giving Manager with a proven track record of securing financial support from
individual donors.


Working with the Director of Individual Giving, they will design, develop, and implement
our Individual Giving Program to raise $681,700 in 2025 through a combination of
appeals, events, and frontline fundraising efforts. They’ll be responsible for managing
and cultivating relationships with existing donors, maintaining a list of prospective
donors, and leading annual fund campaigns.


This position requires exceptional passion and drive for our work and a commitment to
working in partnership with various stakeholders. An ability to empathize with donors
and clearly communicate our mission is key. The ideal candidate will be proactive,
self-directed, organized, and results-oriented.

Primary Duties and Responsibilities

  • Identify, Cultivate, Solicit, and Steward Prospects/Donors (40% of the time)
  • Manage a portfolio of 10-15 individual donors and prospects with the potential to make annual investments
  • Conduct 12-20 meaningful visits each year with donors and prospects for field research, cultivation, solicitation, and stewardship
  • In collaboration with the Director of Individual Giving, Chief Development Officer, and Chief Executive Officer, identify, develop, and cultivate a significant prospects pipeline as part of the organization’s evolving fundraising strategy
  • Plan and implement events and activities (tours, receptions, friend-raisers, etc.) for individual donors, using existing activities as appropriate
  • Engage in networking activities or other opportunities to generate potential prospects for cultivation
  • Activate, coach, and support staff in cultivating and soliciting donors; proactively collaborating with colleagues across the national organization and each market to develop effective and coordinated strategies for all donors in the pipeline
  • Organize the Chief Development Officer and Chief Executive Officer’s monthly donor meeting schedule
  • Create and implement moves management plans
  • Prepare written proposals, funder pitches, gift agreements, and other materials needed to define, secure, and document individual gifts
  • Successfully solicit gifts, negotiate gift terms, and ensure that gift agreements are created and followed
  • Maintain an annual pipeline of prospective donors who will be solicited
  • Ensure best-in-class donor stewardship

Annual Fund Campaigns (20% of the time)

  • Lead Juma’s Spring and End of Year fundraising appeals
  • Assist Site Development Leads to develop site-specific individual giving campaign strategies
  • Manage online annual appeal logistics, working with the Marketing & Communications Team and program colleagues to create fundraising materials that effectively advance Juma’s mission

National Fundraising Gala and Community Events (20% of the time)

  • Partner with the Community Engagement Manager, Director of Individual Giving, Chief Development Officer, and members of the National Development Team to plan and execute Juma’s National Fundraising Gala
  • Lead key aspects of planning for Juma’s National Fundraising Gala, including overseeing engagement and communication efforts with Host Committee members and National Board members
  • Manage silent auction procurement process for Juma’s National Fundraising Gala and Site Community Events
  • Support Site Development Leads with the planning and execution of regional donor events as needed

Marketing/Social Media Strategy (10% of the time)

  • Collaborate with Marketing & Communications team to conceptualize and implement online giving initiatives/campaigns
  • Work with the Marketing & Communications team to shape the development presence on the website, in communications, and in social media
  • Collect, write, and analyze donor-centric social media campaigns and posts

Donor Administration (10% of the time)

  • Monitor weekly, monthly, quarterly, and annual activity to achieve individual performance measures
  • Maintain accurate and complete records of donor communications
  • Track and report relationship management activity using Salesforce and other relationship management tools; assist with review and verification of donor recognition lists
  • Prepare regular reports on individual giving and events activities
  • Monitor revenue and expenses related to the individual giving program
  • Follow the CASE Code of Ethics for Fundraisers and maintain donor confidentiality

Qualifications

  • 3+ years of individual fund development experience, specifically with donor cultivation and solicitation
  • Experience soliciting $5,000+ gifts, a plus
  • A passion for fundraising and supporting youth from under-resourced communities
  • An advocate for diversity, equity, inclusion, and belonging practices
  • Attention to detail, strong organizational and time management skills
  • Excellent written, oral, and presentation skills and experience in developing clear and concise funding proposals
  • Ability to function effectively in a fast-paced and entrepreneurial environment
  • Ability to work with senior management and national board members
  • Previous experience with Salesforce/CRM databases is preferred
  • Experience with MailChimp is preferred
  • Exceptional written and verbal communications skills
  • Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
  • Team player with exceptional interpersonal skills
  • Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced, entrepreneurial and inclusive environment.
  • LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
  • All prospective staff will be fingerprinted and submit a criminal background check
  • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Details

Reports to: Director of Individual Giving
Job Location: San Francisco, California
Salary: $65-80k
Classification: Full-time, exempt, with some nights and weekends per business needs
Hours/Week: 40 hours
Hybrid Work Environment: Juma maintains a hybrid work environment. The Individual
Giving Manager will be expected to work out of the organization’s San Francisco office
two days per week.
Education: Bachelor’s degree or equivalent experience
Benefits Include: Employee benefits include medical, dental, vision, life insurance, a
403B plan, and a significant paid time-off package.

Please submit the following to operations@juma.org:

  • A thoughtful cover letter outlining your interest in the position and how your experience or professional goals align with the above requirements and Juma’s mission
  • Current resume
  • A general writing sample of your choice
  • Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.