Organizational Profile
Juma Ventures strives to break the cycle of poverty by paving the way to work, education and financial capability for youth across America. Founded in 1993 with a single Ben & Jerry’s Shop in San Francisco, Juma’s initial business, a social enterprise, was designed to give homeless youth the training and job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and career supportive services.
Juma has experienced unprecedented growth over the last five years, expanding to six U.S. cities. Today, Juma operates over 20 concession businesses and employs over 650 youth annually at major sports and entertainment venues across the United States (Atlanta, Houston, Sacramento, San Francisco, San Jose, Seattle).
As one of the country’s largest youth-run social enterprises, Juma has now employed more than 8,000 low-income youth who have earned $11 million in wages and generated $36.6 million in enterprise revenue to continue advancing our mission.
Our strong leadership, dedicated staff, and committed funding partners have led to numerous awards including the National Youth Employment Coalition’s PEPNet Award for Promising and Effective Practices, the National Organization of the Year from the Social Enterprise Alliance and the winner of the Social Impact Exchange ‘Scaling Business Plan’ competition for our national expansion efforts. In recent years, 97% of youth participants indicated they would “recommend Juma to a friend” and likewise, our most recent staff satisfaction rate was 97%.
Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication, and respect. Our four core values are Youth First, Stronger Together, Respect & Appreciation, and Integrity & Transparency.
Position Description
Juma seeks a talented Individual Giving Manager with a track record of success in program implementation Do you have experience in individual giving programs and are looking for an opportunity to grow and advance your career? Reporting to the Chief Development Officer, the Individual Giving Manager will continue to build Juma’s national individual giving program, including creating and implementing annual giving campaigns, maintaining a portfolio of donors and co-collaborating on events and special projects. This position is ideal for a candidate who is familiar with best practices and procedures for a growing individual giving department and is eager to take on a leadership role. Our vision is that the right candidate will quickly move into a Senior Manager or Director position.
Primary Duties and Responsibilities: Individual/Annual Giving (60%)
- Along with the Chief Development Officer (CDO), establish an annual individual giving plan and revenue target for each fiscal year.
- Co-develop along with Director of Marketing (DoM) and marketing team cohesive and persuasive written donor communications including direct mail, email, collateral, event materials and other assets.
- Assist CDO in analyzing fundraising results and drawing insights to inform future campaigns and increase Return on Investment.
- Create and administer best practices around identification, cultivation, solicitation and stewardship for donors proactively collaborating with colleagues across the national organization to develop effective and coordinated strategies for each donor.
- Serve as primary portfolio manager for individual donors and monthly donors ($1- $500)
- Support Site Directors of Development (3) in portfolio management for donors ($500- $1,000) and local advisory members.
- Collaborate with CDO and Directors of Development planning and executing donor cultivation events.
- Oversee and support the donor database administrator with individual database management, gift processing, development and fulfillment of donor benefits, gift recognition, donor correspondence, and mailings.
- Maintain accurate and complete records of donor communications.
- Monitor revenue and expenses related to the individual giving program.
MAJOR DONOR AND BOARD OF DIRECTORS (25%)
- Create touchpoints and communication tools for the CEO on a monthly basis
- Collaborate and support the Board of Director’s Individual Giving goals, creating personal touch points for their contacts
- Ensure that Board of Director contacts are up to date and represented in Salesforce
- Along with CDO, serve as the liaison to the Board of Director’s Individual Giving Committee.
NATIONAL FUNDRAISING EVENT (10%)
- Assist CDO with creating and implementing individual and major donor engagement events.
- Assist CDO with developing fundraising strategy and logistics for Juma’s national annual fundraising event: Paths to Possibility.
- Provide logistics management as needed, such as coordinating vendor contracts, securing guest lists, and inputting data onto Auctria and Salesforce database.
VOLUNTEERISM (5%)
- With Database Administrator, manage online volunteer database.
- Support Program Staff and Site Directors with access to volunteers to ensure needed volunteer participation across the agency’s programs and operations.
- Promote and maintain all volunteer opportunities on a monthly basis to volunteer database, connecting volunteers to the correct Site Program Manager.
- Respond to email inquiries for information regarding volunteers.
Qualifications
- A passion for fundraising and supporting youth from under resourced communities.
- 3+ years individual fund development experience.
- Demonstrated track record of developing and executing successful annual fundraising strategies
- Ability to collect, organize and analyze data related to donor giving
- Comprehensive knowledge of gift processing and acknowledgement practices
- Well versed in direct mail and e-mail solicitation best practices and implementation
- Excellent oral and written communication skills. Bonus points for experience developing and writing a multi-week fundraising campaign.
- Previous experience with Salesforce/CRM databases preferred.
- Event planning experience strongly encouraged.
- Ability to effectively communicate and manage up with executive leadership and board members.
- Interest in marketing and the role it plays in individual giving
- Must be strategic and forward thinking
- Goal-oriented with ability to work independently and meet deadlines
- Ability to function effectively in a fast-paced environment, entrepreneurial environment.
- Availability to work some nights/weekends.
Job Details
Reports to:
Chief Development Officer
Job Location:
131 Steuart Street, Suite 201 San Francisco, CA 94105
Starting Salary:
Salary and benefits will be competitive and commensurate with experience
Classification:
Full-time, Non-Exempt
Hours/Week:
40+ hours, weekends and evenings occasionally required
Education:
Bachelor’s degree or commensurate work experience
Years of Experience:
3+ years relevant professional experience
Benefits Include:
Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time off package
Please submit the following to Andrea Coen, Chief Development Officer at andreac@juma.org
1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission. Submissions sent without a cover letter will not be considered.
2. Current resume
3. Salary requirements
Juma Ventures is a safe space for all, regardless of race, gender, sexuality, country of origin, religion, or ability. Candidates from a diversity of backgrounds are strongly encouraged to apply.
To assist you in your initial phone screen, we suggest you prepare your responses to these questions:
What date are you available to start employment?
Briefly describe your previous fundraising experience.
Years of fundraising experience?
What do you feel are the top 3 challenges facing youth serving agencies today?
What personal attributes can you contribute to this position?
