Organizational Profile:
Juma strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America. In 1993, Juma Ventures became the first nonprofit organization to own and operate a commercial franchise—a single Ben & Jerry’s ice cream shop in San Francisco. Since then, Juma has grown into a nationally-recognized youth development organization serving 1,000 low-income students each year at 20 different major sporting venues in eight cities – Atlanta, New Orleans, Oakland, San Francisco, Santa Clara, Sacramento, Seattle, and Houston. Juma has employed more than 5,500 young people who have generated $26 million in enterprise revenue, earned $6.5 million in wages and saved over $5 million for higher education.

Juma has received numerous awards for its work including the National Youth Employment Coalition’s PEPNet Award, a Community Achievement Award from the Social Enterprise Alliance, and the Social Impact Exchange Business Plan. Most recently, Juma was recognized with the California Association of Nonprofits Achievement in Innovation Award; was one of five nonprofits awarded the “Game Changer” grant by the 50 Fund, the philanthropic arm of the Super Bowl 50 Host Committee; and, after just two years of operations, Juma Seattle was a Silver Recipient of Seattle Business Magazine’s Community Impact Award.

Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication and respect.

Position Description:

Juma seeks a talented Evaluator with a track record of success in providing value to organizational programming through evaluative processes and serve cross-departmental roles. Reporting to the Chief Operating Officer, the Director of Learning & Evaluation will be responsible for assessing the evaluation needs of Juma’s programs and initiatives, developing organizational capacities for self-assessment and performance management, and delivering high quality decision oriented feedback to Juma’s leadership and staff. The Director of Learning and Evaluation will administer all aspects of the Learning & Evaluation department, including budget, staffing, data analysis and data collection logistics

 

Duties and Responsibilities

• Direct the agency on the design and implementation of strategic evaluation plans
• In conjunction with Juma Leadership, codify the Juma program model and ensure fidelity to the model across all Juma locations
• Ensure alignment of all new and proposed program components and partnerships with the Strategic Operations Guide, Program Design documents, and Juma’s mission.
• Oversee selection of third party evaluators and act as liaison.
• Conduct ongoing research into best practices in program design, evaluation and performance management to inform Juma’s programming and strategy.
• Codify and oversee Juma’s cycle of Continuous Quality Improvement.
• Report out at Juma Board of Directors Meetings, all progress on programmatic outcomes

Disseminate and translate evaluation findings to a variety of constituencies

• Coordinate with department directors to report quarterly on agency Balanced Score Card metrics, provide analysis, facilitate discussion of strategy, and present to board of directors as needed.
• Isolate variables and interventions facilitating successful pathways to completion of a four-year college degree, PSE enrollment, and permanent PT/FT employment.

Develop new and manage existent internal systems and organizational capacities for the implementation, management, and assessment of programmatic outcomes and impacts.

• Administration of inter-agency data sharing platforms; Google Drive, Efforts to Outcomes (ETO) and Beyond 12.
• Lead the development of data sharing agreements with Juma Partners, and develop necessary platforms to facilitate data sharing.
• Assist with internal & external evaluation and data management for new initiatives in conjunction with initiative leads and funding partners.

 

Other duties

• Collect and analyze data for all outgoing grant reports
• Identify and cultivate relationships with other best-in-class nonprofits to share lessons learned.
• Manage all administrative aspects of evaluation, including budget, staffing, data collection logistics, analysis and other related duties as necessary.
• Monitor and lead evaluation narratives on website & marketing materials
• Approve data supported outcome reporting across departments

 

Qualifications

• Bachelor’s degree required, Master’s degree preferred
• Demonstrated knowledge and experience in program evaluation
• Ability to create easily usable and understandable analytical reports for use by the public, staff and boards
• Ability to make effective presentations and engage in easily understandable dialogue about projects and results
• Demonstrate skills in statistical packages, database design and workflow automation.
• Tools used regularly: SAP Web Intelligence, ETO Software, Excel (VBA), Tableau, R
• Exceptional project management, prioritization, and planning skills with demonstrated success producing high-quality deliverables on time and within budget
• Excellent strategic thinking skills, with the ability to operationalize concepts and transform ideas into action as well as apply research findings to ongoing program development
• Prior experience working with low-income youth preferred.
• Experience in a fast-paced, entrepreneurial environment with a strong focus on metrics and data-driven decision-making.
• Be fingerprinted and pass a criminal background check

Job Details

Reports to: National Program Director

Job Location: San Francisco, CA 94105

Classification: Full-time, Exempt

Salary: Dependent on relevant skills and experience

Hours/Week: 40 hours

Education: Bachelor’s degree required, Master’s degree preferred

Years of Experience: Minimum 3 years of experience, 5 years preferred

Benefits Include: Health insurance, dental & vision, paid holidays, sick leave, and generous vacation time.

 

Please submit the following to Cassandra Yee, Director of Operations at cassandray@juma.org:

1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
2. Current resume
3. Salary requirements

 

Due to the volume of responses, only candidates selected for an interview will be contacted.