Juma Ventures strives to break the cycle of poverty by paving the way to work, education and financial capability for youth across America. Founded in 1993 with a single Ben & Jerry’s Shop in San Francisco, Juma’s initial business, a social enterprise, was designed to give homeless youth the training and job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and career supportive services.
Juma has experienced unprecedented growth over the last five years, expanding to six U.S. cities. Today, Juma operates over 20 concession businesses and in 2020 will employ over 800 youth at major sports and entertainment venues across the United States (Atlanta, Houston, Sacramento, San Francisco, Santa Jose, Seattle).
As one of the country’s largest youth-run social enterprises, Juma has now employed more than 8,000 low-income youth who have earned $11 million in wages and generated $36.6 million in enterprise revenue to continue advancing our mission.
Our strong leadership, dedicated staff, and committed funding partners have led to numerous awards including the National Youth Employment Coalition’s PEPNet Award for Promising and Effective Practices, the National Organization of the Year from the Social Enterprise Alliance and the winner of the Social Impact Exchange ‘Scaling Business Plan’ competition for our national expansion efforts. Also, Juma Seattle won the 2017 Gold Award at the Seattle Business Magazine’s Community Impact Awards for Youth Development Non-Profit of the Year.
Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication, and respect. Our four core values are youth first, stronger together, respect & appreciation, and integrity & transparency.
Juma seeks a talented looking to hire a part-time Assistant Enterprise Manager for our stadium operations at Safeco Field, CenturyLink Stadium, and Husky Stadium at the University of Washington with a track record of success in concessionaire and stadium work and serve as a key member of our enterprise team. Reporting to Social Enterprise Manager, the Assistant Enterprise Manager will be responsible for assisting in the engagement of the youth Juma Seattle is serving by providing on job training, mentorship, and assisting in constant development of Team Leads and youth in program.
Primary Duties and Responsibilities
DUTIES & RESPONSIBILITIES
- Managing in-game concession operations for Juma during Mariners, Sounders, Seahawks, and Husky football events:
- Assessing product inventory in commissary and ordering product from stadium warehouses as needed
- Assigning youth (Team Leads, cart leads, cart crew, etc.) to appropriate locations
- Ensuring all youth staff are equipped with information and tools necessary for each event (expected fan attendance numbers, miscellaneous items needed for concession carts, etc.)
- Managing all youth to uphold stadium regulations, concession partner expectations, and Juma integrity
- Communicating with all concession partners at each stadium:
- Follow-up, feedback, needs, issues, and concerns before, during, and after events
- Serve as point of contact for concession partner to Juma during events
- Responsible for efficiently managing closing procedures for Juma concessions at each stadium:
- Communicating with youth staff to properly and quickly close Juma concession locations down
- Assisting youth managers when necessary
- Ensuring all inventory has been accounted for
- Ensuring cleanliness has been maintained before departing stadiums
- Serving as teacher, mentor, and leader to all youth staff:
- Supporting youth through multiple learning phases (building soft skills, learning time management, and becoming leaders themselves) and cheering on their progress
- Being firm but always ready to listen to youth concerns or simple small talk they’d like to engage in when appropriate
- Establishing that you are not just a “boss” to the youth, but a friend that they can turn to or look up to
- Exceptional written and verbal communications skills
- Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
- Team player with exceptional interpersonal skills
- Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced, entrepreneurial and inclusive environment.
- LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
- All prospective staff will be fingerprinted and submit a criminal background check
Reports to: Armando T. Ortiz, Social Enterprise Manager
Job Location: Seattle, WA 98134
Starting Salary: $18.00-20.00/Hour, based on qualifications
Classification: Part-Time, Non-Exempt
Hours/Week: 15 Hours
Years of Experience: Minimum two years customer service experience
Please submit the following to Armando Ortiz, Social Enterprise Manager, at firstname.lastname@example.org, or Cassandra Yee, Chief People Officer & General Counsel at email@example.com:
- A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission.
- Current resume
Due to the volume of responses, only candidates selected for an interview will be contacted.