Organizational Profile:
Juma Ventures strives to break the cycle of poverty by paving the way to work, education and financial capability for youth across America. Founded in 1993 with a single Ben & Jerry’s Shop in San Francisco, Juma’s initial business (social enterprise) was designed to give homeless youth the training and job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and career supportive services.
Juma has experienced unprecedented growth over the last five years, expanding from four to nine U.S. cities. Today, Juma operates 22 concession businesses and in 2018 will employ over 1,200 youth at major sports and entertainment venues across the United States (Atlanta, Dallas, Houston, New Orleans, Oakland, Sacramento, San Francisco, Santa Clara, Seattle).
As one of the country’s largest youth-run social enterprises, Juma has now employed more than 6,500 low-income youth who have generated $30 million in enterprise revenue and earned $8 million in wages. Our strong leadership, dedicated staff and committed funding partners have led to numerous awards including the National Youth Employment Coalition’s PEPNet Award for Promising and Effective Practices, the National Organization of the Year from the Social Enterprise Alliance and the winner of the Social Impact Exchange ‘Scaling Business Plan’ competition for our national expansion efforts. More recently, after just four years in operation,
Juma Seattle won the 2017 Gold Award at the Seattle Business Magazine's Community Impact Awards for Youth Development Non Profit of the Year.
Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication and respect.
Position Description:
Juma seeks a seasoned employer relations, customer success, or business development professional to drive the next phase of Juma’s growth. Reporting to the Chief of Social Enterprise, and in close coordination with the Leadership Team, the Director of Strategic Partnerships will develop Juma’s framework to connect youth to permanent employment through corporate pipeline partnerships, and will build upon the current model to increase opportunities with Concessionaires, Brands and Teams. The Director of Strategic Partnerships will initiate organizational strategic goals to identify business opportunities in target markets, build key customer and partner relationships, and maintain extensive knowledge of market conditions and competitive landscape. This role will collaborate with various groups within the organization including enterprise & program staff, development and marketing staff, and board of directors to establish our business development processes in order to position Juma to grow in current and new markets through corporate partnerships. The Director of Strategic Partnerships will have ancillary oversight of Career Coaches.
Duties and Responsibilities:
- Perform market research and analysis to help define our initial market and potential business partner requirements
- Develop a strategic marketing plan
- Understand and successfully articulate Juma’s competitive advantage that will eventually translate to persuasive approaches and pitches to business partners
- Identify and meet potential business partners by growing, maintaining, and leveraging network
- Identify and meet potential post-secondary and/or continued training partners by growing, maintaining, and leveraging network
- Develop a national pipeline of new corporate partners and maintain strong client relationships with existing customers
- Screen potential deals by evaluating requirements, priorities, goals and potential risks
- Develop negotiating and closing strategies
- Work closely with the Learning and Evaluation team to identify success metrics to monitor and report progress against goals
- Create an evaluation process to gain feedback on our programs and businesses
- Manage Gap Inc.’s ‘This Way Ahead’ program in the Bay Area to ensure Juma meets grant goals
- Manage the Oakland YouthConnect program to ensure Juma meets grant goals
- Together with Site Directors, lead the team of Career Coaches to ensure training aligns with job opportunities
- Ensure protection of Juma’s Intellectual Property Required Experience
- 3-5 years in a senior-level employer relations, customer success, business development, sales or product marketing role
- Experience building an organization’s strategic product management and marketing plans/processes
- Proven ability to build, close and maintain a pipeline of clients/partners through networking, prospecting and closing deals
- Ability to identify specific needs and challenges of clients and partners
- Effective negotiating and closing skills
- Strong public speaking and presentation skills
- Highly developed written and verbal communications skills.
- Team player with exceptional interpersonal skills.
- Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced environment and can quickly learn new skills to meet the organization’s needs.
- High level of attention to detail, accuracy and organization. Ability to complete multiple tasks simultaneously and prioritize to meet deadlines.
- Strong command of Microsoft Word, Excel and Google Apps required.
- Demonstrated knowledge of or interest in disadvantaged youth is a huge plus (either through work or volunteer experience).
- LGBTQ, bicultural, and/or minority applicants are especially encouraged to apply.
- All prospective staff will be fingerprinted and must submit a criminal background check.
Job Details:
Reports to: Chief of Social Enterprise
Job Location: San Francisco, CA 94105
Starting Salary: Competitive and commensurate with experience
Classification: Full-time, Exempt
Hours/Week: 40 hours
Education: Bachelor’s degree required
Years of Experience: 2 years minimum
Benefits Include: Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time-off package
Please submit the following to Richard Martinez, Chief of Social Enterprise at richardm@juma.org:
- A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
- Current resume
- Salary requirements
Due to the volume of responses, only candidates selected for an interview will be contacted.





