Organizational Profile:

Juma strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America. In 1993, Juma Ventures (www.Juma.org) became the first nonprofit organization to own and operate a commercial franchise—a single Ben & Jerry’s ice cream shop in San Francisco. Since then, Juma has grown into a nationally-recognized youth development organization serving 1,000 low-income students each year at different major sporting venues in six cities – Atlanta, San Francisco Bay Area, San Jose, Sacramento, Seattle and Houston. Juma has employed more than 5,500 young people who have generated $26 million in enterprise revenue, earned $6.5 million in wages and saved over $5 million for higher education.

Juma has received numerous awards for its work including the National Youth Employment Coalition’s PEPNet Award, a Community Achievement Award from the Social Enterprise Alliance, and the Social Impact Exchange Business Plan. Most recently, Juma was recognized with the California Association of Nonprofits Achievement in Innovation Award; was one of five nonprofits awarded the “Game Changer” grant by the 50 Fund, the philanthropic arm of the Super Bowl 50 Host Committee; and, after just two years of operations, Juma Seattle was a Silver Recipient of Seattle’s Business Magazine’s Community Impact Award.

Juma is looking for great people who share our passion for working with youth and using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication and respect.

Position Description:

Juma seeks an Assistant Enterprise Manager with a track record of success in sales or business development in a fast paced environment to drive Juma’s social enterprise operation and serve as a key member of our Enterprise Team. The Assistant Enterprise Manager will assist in recruiting, hiring, training, and developing at risk opportunity youth to work in a professional work environment to save money for college. Responsibilities will also include managing the day-to-day operations of AT&T Park and serving as mentors and coaches to approximately 160 high school students. This is a very hands on role, in supervising and training a large staff, leading by example, and running the full operations to drive sales. Working as a team to share responsibilities and teach critical skills for the development of our youth staff as well as making a valuable impact in the lives of those we manage.

Duties and Responsibilities

Business Management, Growth & Administration

• o Partial oversight of San Francisco’s P&L (approx. $1,100,000 in gross sales and growing)
• o Growing the business through strategic sales, marketing, partnerships, new products, etc.
• o Preparing daily/monthly sales and inventory usage reports for internal and external use
• o Manage partnership with Centerplate Concessionaire and CREAM Nation, Inc.

Day-to-Day Concession/Vending Operations.

• Maintaining daily, monthly and seasonal budgets and forecasts
• Ensuring all equipment is in proper working condition
• Ensuring that all safety procedures are followed and working conditions are safe.
• Listening to and resolving customer complaints regarding service, product, or personnel.

Orders & Deliveries

• Assisting in projecting order estimates and inventory management

Staff Management and Development

• Recruit, hire, supervise, motivate, manage and develop the capabilities of youth staff
• Creating a work environment that fosters teamwork, personal growth, and self-confidence
• Assisting in scheduling 1-on-1 employee performance reviews and providing ongoing support and feedback to youth regarding their job performance
• Drafting monthly schedules for youth using WhenIWork.

Qualifications

• High school diploma or equivalent experience
• Must be currently attending a local college or university and maintain at least a 2.5 GPA.
• Excellent written and verbal communication skills
• Team player with exceptional interpersonal skills
• Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced, entrepreneurial and inclusive environment.
• Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
• LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
• All prospective staff will be fingerprinted and pass a criminal background check

Job Details

Reports to: SF Enterprise Manager
Job Location: Main office is located at 131 Steuart St, Suite 201, San Francisco, CA 94105, within easy walking distance to MUNI, BART and the Ferry Bldg. Significant time spent at stadium worksites.
Starting Salary: $16.50 per hour
Classification: Part-Time, Non-Exempt
Hours/Week: Approx. 15-20 hours per week. Evenings and weekends required – following events schedule
Education: High school diploma or equivalent experience; must be currently attending a local college or university Years of Experience: Minimum one (1) year in management, operations and/or customer service; youth development experience a plus

Please submit the following to Cassandra Yee, Director of Operations at cassandray@juma.org :

 
1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
2. Current resume

Due to the volume of responses, only candidates selected for an interview will be contacted.