Organizational Profile
Juma Ventures strives to break the cycle of poverty by paving the way to work, education and financial capability for youth across America. Founded in 1993 with a single Ben & Jerry’s Shop in San Francisco, Juma’s initial business, a social enterprise, was designed to give homeless youth the training and job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and career supportive services.
Today, Juma operates over 20 concession businesses and employs up to 1,000 youth every year at major sports and entertainment venues across the United States (Atlanta, Houston, Sacramento, San Francisco, San Jose, and Seattle). As one of the country’s largest youth-run social enterprises, as of 2021 Juma has employed 9,275 low-income youth who have earned $12.4 million in wages, saved $6.4 million for post-secondary education, and generated $38.6 million in enterprise revenue to continue advancing our mission.
Our strong leadership, dedicated staff, and committed funding partners have led to numerous awards including the National Youth Employment Coalition’s PEPNet Award for Promising and Effective Practices, the National Organization of the Year from the Social Enterprise Alliance and the winner of the Social Impact Exchange ‘Scaling Business Plan’ competition for our national expansion efforts. In recent years, 97% of youth participants indicated they would “recommend Juma to a friend” and likewise, our most recent staff satisfaction rate was 97%.
Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication, and respect. Our four core values are Youth First, Stronger Together, Respect & Appreciation, and Integrity & Transparency.
Position Description
Juma San Francisco is looking to employ approximately 100-120 youth in our social enterprise operations at Oracle Park, Chase Center, and Steep Boba Shop. The Assistant Program Coordinator, under the supervision of the Program Coordinator or Site Manager, and with the support of the Enterprise Manager and other Juma staff, will assist with the coordination of Juma’s YouthConnect program, connecting low-income young adults to education and career pathways, and building their financial capability. The Assistant Program Coordinator will assist with the three primary phases of the YouthConnect program:
1. Recruitment: Recruiting youth by coordinating with nonprofit partner agencies,
2. Program Participation: Providing youth with critical on-the-job and program support to overcome barriers to successful employment, and
3. Transition / Placement: Helping program participants prepare for their next step by co-facilitating connection workshops (interviewing, resume writing, etc) and working 1:1 with youth to practice interview skills, review resumes, etc.
The Assistant Program Coordinator will provide mentoring and support by meeting virtually and in person with young people to help them successfully complete the program and connect to work and/or education.
Duties and Responsibilities
Recruitment & Partnership Development
- Assists the Program Coordinator and other site staff with youth recruitment by supporting and co-facilitating orientations and interviews.
- Supports Program Coordinator with building positive relationships with partner organizations/case managers to track and advocate for youth clients
- Collecting youth hiring paperwork and submit for employment verification/background checks with Juma administration offices
- Entering youth demographic and outcomes data into Juma’s Apricot Database.
Training & Development of Youth
- Co-facilitates and/or moderates in alignment with national YouthConnect program standards, workshops (virtual and in-person) that facilitate learning for young adults on topics concerning career development, employment and education.
- Assists with scheduling workshops and reminding youth of upcoming events
- Maintains accurate attendance records for youth workshops to ensure accurate payment of learning stipends
Job Placement and Retention
- Supports Program Coordinator by meeting 1:1 with youth to explore and establish career goals
- Supports with conducting individual goal planning exercises and assists with career and community support research and linkage.
- Assists with communications/surveys to both current and past Juma participants, working in collaboration with Juma’s Director of Programs and Director of Data & Evaluation.
Program Evaluation & Quality Improvement
- Tracks Professional Development and Placement data for all YouthConnect participants
- Assists with all data entry into Apricot for Workshops, Program Exits and COS forms
- Enters data for government or other grant-funded program outcomes as necessary
Required Experience
- 1 year working with youth preferred
- Must be available to work night and weekends as needed
- Proficient in Microsoft Office (particularly Excel), Internet, etc.
- Demonstrated knowledge and respect for youth leadership and youth culture
- High professional and ethical standards for handling confidential information
- Exceptional written and verbal communications skills
- Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
- Team player with exceptional interpersonal skills
- Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced, entrepreneurial and inclusive environment
- Accepts ownership for outcomes and consequences of one’s behavior
- High level of attention to detail, accuracy and organization. Ability to complete multiple tasks simultaneously and prioritize to meet deadlines
- Demonstrates strong customer focus with respect, patience and efficiency
- Builds rapport and cooperation with persons inside and outside of Juma through interpersonal understanding. Maintains a network of contacts that can provide information and assistance
- Able to identify and anticipate a problem, analyze the situation and various perspectives, offer and/or seek assistance in order to identify solutions and, when appropriate, decide on and implement a course of action
- Ability to adjust style and approach according to environment and audience
- LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
- All prospective staff will be fingerprinted and must pass a criminal background check
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records (where applicable)
Job Details
| Reports to: | Steven Cong, SF Site Manager |
| Job Location: | San Francisco |
| Starting Salary: | $20-22 |
| Classification: | non exempt, part time |
| Hours/Week: | 20 hours |
Please submit the following to operations@juma.org
- A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
- Current resume
- Salary requirements
Due to the volume of responses, only candidates selected for an interview will be contacted.
