Marketing and Communications Manager

Organizational Profile:
Juma strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America. In 1993, Juma Ventures (www.Juma.org) became the first nonprofit organization to own and operate a commercial franchise—a single Ben & Jerry’s ice cream shop in San Francisco. Since then, Juma has grown into a nationally-recognized youth development organization serving 1,000 low-income students each year at 20 different major sporting venues in nine cities – Atlanta, New Orleans, Oakland, San Francisco, Santa Clara, Sacramento, Seattle, Dallas, and Houston. Juma has employed more than 5,500 young people who have generated $26 million in enterprise revenue, earned $6.5 million in wages and saved over $5 million for higher education.

Juma has received numerous awards for its work including the National Youth Employment Coalition’s PEPNet Award, a Community Achievement Award from the Social Enterprise Alliance, and the Social Impact Exchange Business Plan. Most recently, Juma was recognized with the California Association of Nonprofits Achievement in Innovation Award; was one of five nonprofits awarded the “Game Changer” grant by the 50 Fund, the philanthropic arm of the Super Bowl 50 Host Committee; and, after just two years of operations, Juma Seattle was a Silver Recipient of Seattle’s Business Magazine’s Community Impact Award.

Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication, and respect.

Position Description:
The Marketing and Communications Manager is part of the development team wsand will help secure $6 million in contributed revenue in 2017. The Marketing and Communications Manager is responsible for coordinating and managing all external communications, including but not limited to the website and social media content, public relations, special events and employee engagement initiatives among Juma’s corporate partners. This position reports directly to the Marketing Director. The position is based in San Francisco.

 

Duties and Responsibilities

  • Manage and implement outreach and promotional campaigns, including production of online and print
    materials, direct mail campaigns, quarterly newsletters, the annual report, and Year End Appeal.
  • Manage consultants and vendors to support Juma’s marketing and communications initiatives.
  • Provide marketing communications support across agency teams, including: Development, Volunteer,
    Employers, Programs, Enterprise and all sites.
  • Support Marketing efforts for fundraising events.
  • Create and manage content for social media and the agency’s website (Juma.org).
  • Ongoing monitoring of analytics and delivery optimization of website, MailChimp, and social media to
    increase reach of Juma’s message across audiences.
  • Work with colleagues across departments to capture youth stories, photos and video content to
    effectively communicate Juma’s impact to a wider audience.
  • In addition to managing plan execution, Marketing Manager provides support to Marketing Director in
    strategy work and marketing plan development.
  • Share general administrative and development responsibilities as needed and determined by the
    Marketing Director.

Skills and Qualifications

  • Bachelor’s degree.
  • Exceptional written and verbal communications skills. Ability to tell engaging stories that elicit emotion
    and action.
  • Ability to establish priorities, take initiative, juggle a variety of projects and activities simultaneously,
    and complete work in a thorough, accurate and timely manner.
  • Excellent attention to detail and organizational skills.
  • Team player with exceptional interpersonal skills.
  • Creative problem solver who looks forward to tackling a challenge.
  • Knowledge of communications software, InDesign, Illustrator, and Photoshop strongly preferred.
  • Digital expertise. Familiarity with digital analytics, including website, social media platforms, advertising
    tools, and SEM, highly desirable.
  • Public Relations background and/or PR experience a strong plus.
  • Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-
    paced, entrepreneurial and inclusive environment.
  • Willingness to work outside of office hours if needed.
  • Strong commitment to supporting youth and to advancing social change.
  • LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care
    systems are especially encouraged to apply
  • All prospective staff will be fingerprinted and submit a criminal background check

 

Job Details

Reports to: Marketing Director
Job Location: San Francisco, CA 94105
Starting Salary: Salary and benefits will be competitive and commensurate with experience
Classification: Full-time, Exempt
Hours/Week: 40 hours
Education: Bachelor’s degree required
Years of Experience: Three years of experience preferred
Benefits Include: Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time-off package

Please submit the following to Cassandra Yee, Director of Operations at cassandray@juma.org:

1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
2. Current resume
3. Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.