Savings Program Coordinator or Manager

Organizational Profile:

Juma strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America. In 1993, Juma Ventures (www.Juma.org) became the first nonprofit organization to own and operate a commercial franchise—a single Ben & Jerry’s ice cream shop in San Francisco. Since then, Juma has grown into a nationally-recognized youth development organization serving nearly 800 low-income students each year at 13 different major sporting venues in six cities – New Orleans, New York City, Oakland, San Francisco, Santa Clara and Seattle. Juma has employed more than 5,000 young people who have generated $23 million in enterprise revenue, earned $5 million in wages and saved $3.2 million for higher education. Juma has received numerous awards for its work including the National Youth Employment Coalition’s PEPNet Award, a Community Achievement Award from the Social Enterprise Alliance, the Social Impact Exchange Business Plan and the Seattle Business Times Social Impact Award. Most recently, Juma was recognized with the California Association of Nonprofits Achievement in Innovation Award; was one of five nonprofits awarded the “Game Changer” grant by the 50 Fund, the philanthropic arm of the Super Bowl 50 Host Committee; and, after just two years of operations, Juma Seattle was a Silver Recipient of Seattle’s Business Magazine’s Community Impact Award.

Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication and respect.

Position Description:
Juma seeks an analytical self-starter to join our Savings Program Team. The ideal candidate is smart and innovative, loves data and analytics, and enjoys solving complex operational challenges using technology. This is an exciting opportunity to contribute to the design and development of one of the country’s largest youth savings programs and support hundreds of youth in obtaining access to higher education. This position will work closely on a team with (and may supervise) the Data and Operations Coordinator. The exact title and scope of this role will be determined during the interview process. All interested applicants are encouraged to apply.

 

Duties and Responsibilities

1. Operations and database management
• Communicate with college students via email and phone and make educational purchases for tuition, textbooks, or computers on their behalf
• Perform database administration and optimize reports for Individual Development Account (IDA) and Children’s Savings Account (CSA) programs
• Build systems and leverage technology to enhance organizational efficiency and scale savings account administration services
• Ensure program maintains compliance with all federal Assets for Independence regulations

2. Client relationship management
• Work closely with Site Directors, HR, Evaluation, and Program teams to coordinate annual youth recruitment and ensure the successful delivery of Juma’s college savings program year-round
• Develop relationships with college financial aid and bursar’s offices, and disperse college savings funds to universities
• Support Juma’s partnership with Citi Inclusive Finance and deliver Children’s Savings Account (CSA) banking product to national nonprofit clients and schools

3. Financial analysis
• Produce or support with developing quarterly financial projections and manage the allocation of $1+ million in restricted savings program match funding. Ensure funds are optimized across seven cities and all grant requirements are met
• Perform monthly reconciliation of all college savings accounts
• Work closely with Finance/Accounting and Development teams on grants management and support annual independent audit of Juma Ventures and Juma Trust

4. Financial literacy education
• Support the development and facilitation of financial literacy education for participants in Juma’s programs
• Ensure that youth at all sites open traditional savings or checking accounts and setup direct deposit

5. Other duties as required

Required Experience
• 1-2+ years of experience in operations management and quantitative data analysis and reporting. Demonstrated commitment to data quality, accuracy & continuous improvement
• Strong command of Microsoft Excel and Google Apps required
• Knowledge of databases or accounting systems (e.g. VistaShare, NetSuite, Efforts to Outcomes, or Salesforce)
• High level of attention to detail, accuracy and organization. Ability to complete multiple tasks simultaneously and prioritize to meet deadlines
• Highly developed written and verbal communications skills
• Team player with exceptional interpersonal skills
• Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced environment and can quickly learn new skills to meet the organization’s needs
• LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
• All prospective staff will be fingerprinted and must pass a criminal background check

 

Job Details

Job Location: San Francisco, CA 94105
Start date: May 2016
Starting Salary: Salary will be commensurate with experience
Classification: Full-time
Hours/Week: 40 hours
Education: Bachelor’s degree required
Years of Experience: 1-2+ years
Benefits Include: Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time-off package
 

Please submit the following to Beth Williams, Director of Savings Program at bethw@juma.org :

 
1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
2. Current resume
3. Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.