Organizational Profile
Juma strives to break the cycle of poverty by paving the way to work, education, and financial capability
for youth across America. In 1993, Juma Ventures (www.Juma.org) became the first nonprofit
organization to own and operate a commercial franchise—a single Ben & Jerry’s ice cream shop in San
Francisco. Since then, Juma has grown into a nationally-recognized youth development organization
serving 1,000 low-income students each year at 20 different major sporting venues in nine cities –
Atlanta, New Orleans, Oakland, San Francisco, Santa Clara, Sacramento, Seattle, Dallas, and Houston.
Juma has employed more than 5,500 young people who have generated $26 million in enterprise
revenue, earned $6.5 million in wages and saved over $5 million for higher education. Juma has received
numerous awards for its work including the National Youth Employment Coalition’s PEPNet Award, a
Community Achievement Award from the Social Enterprise Alliance, and the Social Impact Exchange
Business Plan. Most recently, Juma was recognized with the California Association of Nonprofits
Achievement in Innovation Award; was one of five nonprofits awarded the “Game Changer” grant by the
50 Fund, the philanthropic arm of the Super Bowl 50 Host Committee; and, after just two years of
operations, Juma Seattle was a Silver Recipient of Seattle’s Business Magazine’s Community Impact
Award.
Juma is looking for great people who share our passion for working with youth and for using business as a
tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on
youth, empowerment, dedication, and respect.
Position Description
Reporting to the CEO, the CFO/COO is expected to be a leader and strategic business member of the
executive team, responsible for advancing Juma’s overall financial health and wellbeing. The CFO/COO
will be responsible for financial management and operations, including strategy and innovation, and
administrative policies and procedures. The CFO/COO will assume leadership/oversight responsibilities
for finance, human resources and IT departments, as well as the program department, including learning
& evaluation and financial capability programs. As a key member of Juma’s leadership team, he/she is
jointly responsible for execution of the agency vision in collaborate with senior leadership, and the design
and implementation of all organization-wide objectives and goals. The CEO is seeking a strategic thought
partner to review, analyze, develop, and promote the agency’s diverse revenue streams, build upon a
positive organizational culture, and proactively maintain the agency infrastructure. The CFO/COO will
serve as primary liaison to the program strategy, finance and audit board committees.
Duties and Responsibilities
Strategy, Vision, and Leadership
• Act as a strategic business partner with the CEO and other senior staff to provide advice on lines
of business, financial operations, budgeting, cash flow, and policy matters. Serve as a leadership
liaison to the Board of Directors by presenting critical financial and administrative operations
information. Develop and implement short- and long-range finance and operations goals,
objectives, policies, and procedures. Evaluate potential business partners and revenue streams
for cost benefit and return on investment, using double bottom line analysis
Staff supervision and talent development
• Supervise three direct reports: Director of Operations, Director of Finance, and National Program
Director
• Provide positive, optimistic leadership and problem solving in alignment with Juma’s values
Build Juma’s culture to ensure shared values, expectations and goals and drive excellence
• Initiate change management activities in alignment with CEO and strategic directions
• Build talent acquisition and retention strategy Mentor and develop staff, using a supportive and
collaborative approach, assign accountabilities, set objectives, establish priorities, and monitor
and evaluate results
• Oversee the knowledge sharing strategy across Juma’s sites, ensuring that information is
standardized and easily accessible and that regions can learn from one another and share best
practices
Finance
• Lead financial management, ensure organizational financial health, support annual budget and
audit processes
• Oversee and lead all major finance and operations through changes that allow Juma to diversify
and adapt its lines of business
• Proactively develop financial metrics for use in decision making
• Remain up-to-date on audit best practices and state and federal laws applicable to nonprofit
organizations
• Develop, coordinate, and execute financial and operational policies and procedures.
Operations & IT
• Recommend and implement systems to improve agency operations; and provide for the
successful integration of agency-wide activities
• Ensure Juma’s technology and infrastructure adequately support business strategy
• Build efficiency through data integration across Juma’s data systems
Additional Responsibilities:
• As with all staff positions at Juma Ventures, the CFO/COO will have direct, hands-on involvement
in all areas of the organization, including time spent working in the enterprises, participating in
program delivery, and developing relationships with Juma’s youth
• Aligning activities to Juma’s “double bottom-line” commitment to promoting both people &
profits
• Contribute to contributed revenue development efforts, particularly in developing strategy,
developing proposals, budgets, and work plans, and assisting in funder relationship management
• Engage with key strategic partners nationally and internationally to share learnings and to build
the field, participating in convenings with thought leaders and representing Juma externally in
these discussions
• Occasionally travel to replicate, expand, network, liaise, manage staff, present at conferences on
Juma’s behalf
Qualifications
• Strong work ethic & passion for working to provide opportunities to youth
• Senior leadership experience with an organization-wide perspective
• Proven ability to lead organizational change and capacity building efforts
• Experience in successfully managing/coaching a diverse team of individuals
• Proficiency in long-term strategic planning and short-term plan implementation
• Familiarity with nonprofit financial management -and budgeting processes
• Demonstrated effectiveness in designing, implementing, & evaluating youth programs
• Great familiarity with the fundraising process and its connection to youth services
• Strong knowledge of the field of youth development — models, programs, funders, etc
• Experience working with a nonprofit Board of Directors
• Strong organizational and time management skills
• Ability to work across sectors for a comprehensive youth and economic development
Job Details
Reports to: Chief Executive Officer (CEO)
Job Location: San Francisco, CA 94105
Starting Salary: Salary and benefits will be competitive and commensurate with experience
Classification: Full-time, Exempt
Hours/Week: 40 hours
Education: Master’s required in related discipline
Years of Experience: Minimum 10 yrs. of experience in roles that demonstrate nonprofit
management, youth development, and strong managerial/leadership
experience.
Benefits Include: Employee benefits include medical, dental, vision and life insurance, 403B plan,
and a significant paid time-off package
Please submit the following to Cassandra Yee at cassandray@juma.org:
1. A thoughtful cover letter outlining your interest in the position and how your qualifications align
with the above requirements and Juma’s focus and mission
2. Current resume
3. Salary requirements
Due to the volume of responses, only candidates selected for an interview will be contacted.
