Education Coordinator

Education Coordinator

May 6, 2024

Organizational Profile

Juma Ventures strives to break the cycle of poverty by paving the way to work, education and financial capability for youth across America. Founded in 1993 with a single Ben & Jerry’s Shop in San Francisco, Juma’s initial business, a social enterprise, was designed to give homeless youth the training and job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and career supportive services. Our vision is that all young people have the opportunity to succeed, advance and thrive in the career of their choice, competing in a job market that is inclusive, equitable, and diverse.

Today, Juma operates over 20 concession businesses and employs more than 500 youth every year at major sports and entertainment venues across the West Coast (Sacramento, San Francisco, San Jose, and Seattle). As the country’s largest youth-run employment social enterprise, as of 2023 Juma has employed more than 10,000 low-income youth who have earned $14 million in wages, saved $6.4 million for post-secondary education, and generated $42 million in enterprise revenue to continue advancing our mission.

Juma’s strong leadership, dedicated staff, effective service model and committed funding partners have led to numerous awards including the National Youth Employment Coalition’s PEPNet Award for effective Practices and the National Organization of the Year award from the Social Enterprise Alliance. In 2017, Juma earned the Gold Award at the Seattle Business Magazine’s Community Impact Awards for Youth Development Non-Profit of the Year. Juma Seattle and Juma Sacramento have both been selected as recipients of the prestigious Bank of America Neighborhood Builders Award. In 2018, as a member of the Obama Foundation’s inaugural grant cohort, Juma led the first iteration of the My Brother’s Keeper (MBK) Initiative, influencing local services for boys and young men of color and contributing nationwide. In January 2023, Juma presented at the Annual Mentoring Summit in Washington D.C. In December 2023, Juma received the Catalyzing Engagement Nonprofit Award. In recent years, 100% of youth participants indicated they would “recommend Juma to a friend” and our most recent staff satisfaction rate was 89%.

Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication, and respect. Our four core values are Youth First, Stronger Together, Respect & Appreciation, and Integrity & Transparency. Juma commits to modeling diversity and inclusion for our youth, their communities, our employees and the institutions with whom we collaborate, maintaining an inclusive environment with equitable treatment and compassion, and actively creating meaningful change.

Position Description

Juma seeks a talented Education Coordinator  with a track record of success in program implementation supporting youth in academic planning and retention. The Education Coordinator  will steward the YouthConnect Post-secondary education program, connecting career-aspiring young adults to educational retention and career supporting services, and building their financial capability through targeted financial aid advocacy and support. The YouthConnect Education Coordinator  will be responsible for successful program implementation in four phases:

  • Connect and support with participants with Diploma/GED acquisition through light academic advising,
  • Work with participants to connect to Postsecondary Education or Career Technical opportunities
  • Develop and cultivate relationships with strategic community college partners
  • Create and facilitate educational resources for students based on the needs for individual youth career/college plans/goals. 

Duties & Responsibilities

Reporting to the Bay Area Site Director, the Education Coordinator will be responsible for connecting and retaining Juma Program participants to post secondary educational opportunities (Community Colleges, CTE Programs, Vocational Schools, 4-Year Universities). The Education Coordinator  works closely with the program team to meet connection and retention outcomes. 

Academic Advising

  • Provide individual 1:1 support to youth through educational needs assessments, goal planning, educational barrier navigation and college and career exploration
  • Provide structured support to youth without their diplomas who are not currently enrolled or provide GED completion course connection
  • Support students with enrollment in post-secondary education opportunities
  • Research and connect student to local, state, and city post secondary education opportunities (4 year, community college, trade/vocational programs)
  • Promote financial aid opportunities, FAFSA enrollment, scholarships etc.
  • Build and create external resource list to provide students supportive connection
  • Develop internal individual and group opportunities and resources for students to take part in (Juma led college tours, Juma led workshops)

Partnership Management

  • Build, develop, and maintain relationships with GED/HS programs and post secondary education (4 year, community college, trade/vocational program) relationships for connection to youth, 
  • Develop and sustain professional relationships with key stakeholders across sites including community-based organizations, education providers, public sector agencies, and the private sector.
  • Develop relationships with college financial aid and registrars  offices, as well as the community based programs or clubs on campus (eg. EOPS, etc)

Retention Services

  • Establish community partnerships with the colleges and organizations that youth attend to encourage support, retention and success post-Juma
  • Develop goal plans with youth to support in any relevant education barriers
  • Connect alumni to support services that promote retention in postsecondary education

Collaboration with Juma Staff & Program Evaluation

  • Collaborates with the Learning & Evaluation team to engage in continuous education coordination services development & improvement
  • Work with San Francisco team to engage referred youth participants by attending all bi-weekly and monthly team meetings (Monthly Site Meetings and Roster Reviews)
  • Participate in national monthly program meetings 
  • Assists in the review and analysis of participant evaluation results utilizing Juma’s Apricot database and adjusts staff efforts and education services based on the analysis
  • Tracks educational goal achievement  and connection data for all youth engaged in education services 
  • Responsible for all data entry into Apricot for workshops, goal planning, needs assessment, case notes.


  • Experience with supporting students in navigating academic plans and academic goal setting
  • Knowledgeable of the local Post Secondary Education landscape
  • Experience or knowledge of funding types (Loans, Scholarships, State, Federal and Local Aid – Regional)
  • Experience with establishing and maintaining community partnerships 
  • Exceptional written and verbal communications skills
  • Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
  • Team player with exceptional interpersonal skills 
  • Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced, entrepreneurial and inclusive environment.   
  • LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
  • All prospective staff will be fingerprinted and submit a criminal background check

Job Details

Reports to:Bay Area Site Director
Job Location: San Francisco
Starting Salary: 50-55K
Hours/Week: 40 hours  
Education: Bachelor’s degree required 
Years of Experience: Minimum 2+ years of experience
Benefits Include: Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time off package  

Please submit the following to

  1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission 
  2. Current resume 
  3. Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.